In 1984, author Kevin T. McCarney founded Poquito Más®, a successful chain of Mexican restaurants in Southern California. From boardrooms to restaurant dining rooms, McCarney has studied people's responses and reactions in hundreds of thousands of different situations, then watched as the consequences of those actions played out. The lessons he learned are collected in McCarney's most recent book, The Secrets of Successful Communication.
This book will be followed by additional titles in McCarney's Big Brain vs. Little Brain™ Communication series.
Kevin McCarney may be reached via e-mail: kevin (at) poquitomas.com